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... The term ‘Māori’ is used to refer to an individual, as well as a collective group. Therefore, the plural form of the term is ‘Māori’, not ‘Māoris’. New Zealanders are renowned for their friendliness. However, this general outward demeanour is often mistake ...

... Do’s Be sensitive to the possibility that a person may have ongoing mental or physical health problems from the effects of conflict. It is highly likely that a Syrian-born person in Australia has experienced undue suffering from the effects of the Syrian ...

... Nepalis expect people to greet the eldest or most senior person first. The traditional greeting is to press the palms of one’s hands together in front of the chest and say "Namaste" (meaning "I greet the god within you"). This is accompanied with a nod of ...

... Diversity Tolerance Hospitality Communalism Adaptability Pragmatism Mauritius is an independent island nation located in the middle of the Indian Ocean off the coast of East Africa. Mauritian culture, language and history have been significantly shaped by ...

... Family remains central to nurturing a person’s potential and individuality, providing emotional and financial support. In particular, families in New Zealand often view it as a responsibility to pass down cultural knowledge and values to future generations ...

... Given the variance in social norms and protocols amongst communities, it is difficult to articulate a general approach towards Papua New Guineans. Each community has their own understanding of what constitutes respectful or typical behaviour. Be conscious ...

... It is uncommon for Italians to make phone calls between 2pm and 4pm, since this is when many people have a ‘pisolino’ (nap). If they must call during these hours, they will apologise for disturbing the household. Italy has been a key flashpoint in Europe’s ...

... Samoans traditionally had a pantheistic religion, where family elders would perform most rituals. Missionaries introduced Christianity in the country in the early 19th century. Their profound impact on Samoa has become particularly evident in the religious ...

... Do’s Follow through on your word if you offer to do something. Respect the multicultural nature of their country and be culturally sensitive during communication. Be aware that communication is slightly more formal in Canada than it is in Australia (i.e ...

... Meetings Make an effort to arrive on time. However, Syrians have a looser sense of punctuality and may be late themselves. You are expected to greet everyone in the room individually, even if the group is large. Greet the host of the meeting first, and f ...