Bosnian Culture

Business Culture

Meetings

  • Arrive on time or slightly early. It is possible that your Bosnian counterpart may be late; however, your own punctuality will give a good impression.
  • Be sure to use people’s appropriate titles when greeting them.
  • Allow time for some social discussion to pass before turning the conversation to business. It’s important to allow people the time to familiarise themselves with everyone present.
  • Refreshments are usually served at the beginning of the meeting (e.g. coffee or juice). It’s best to use this as an indicator of when it is polite to start speaking about the matter at hand more seriously.


Considerations

  • Bosnian businesses generally collaborate throughout the chain of command to generate ideas. However, the decision-making power usually lies with the highest manager. 
  • Bosnians are exceptionally generous. If your counterpart takes the initiative to surpass what was expected on their end of the deal, take it as a sign that they respect the business relationship. Furthermore, expect that people whom you have a close and personal relationship with may expect favours to be performed on their behalf.
  • On the Corruption Perception Index (2017), Bosnia ranks 83rd out of 180 countries, receiving a score of 38 (on a scale from 0 to 100). This perception suggests that the country’s public sector has a moderate amount of corruption.
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Bosnia and Herzegovina
  • Population
    3,861,912
    [July 2016 est.]
  • Languages
    Bosnian [official] (52.86%)
    Serbian [official] (30.76%)
    Croatian [official] (14.60%)
    Other (1.79%)
    Unspecified (0.2%)
    [2013 census]
    Note: The methodology of the 2013 census remains disputed and Republika Srspka authorities refuse to recognise the results.
  • Religions
    Islam (50.70%)
    Orthodox Christianity (30.75%)
    Roman Catholic Christianity (15.19%)
    Atheism (0.79%)
    Agnosticism (0.31%)
    Other (1.15%)
    Unspecified (1.12%)
    [2013 census]
    Note: The methodology of the 2013 census remains disputed and Republika Srspka authorities refuse to recognise the results.
  • Ethnicities
    Bosniak (50.11%)
    Serb (30.78%)
    Croat (15.43%)
    Other (2.73%)
    Unspecified (0.89%)
    [2013 census]
    Note: The methodology of the 2013 census remains disputed and Republika Srspka authorities refuse to recognise the results.
  • Australians with Bosnian Ancestry
    23,630 [2016 census]
Bosnians in Australia
  • Population
    23,956
    [2016 census]
    This figure refers to the number of Australian residents that were born in Bosnia and Herzegovina.
  • Average Age
    46
  • Gender
    Male (49.3%)
    Female (50.7%)
  • Religion
    Islam (29.6%)
    Eastern Orthodox Christianity (27.5%)
    Catholic Christianity (21.7%)
    No Religion (15.1%)
    Other (6.0%)
    Not Stated (3.8%)
  • Ancestry
    Bosnian (47.8%)
    Serbian (23.6%)
    Croatian (15.6%)
    Other (9.6%)
    Not Stated (3.4%)
  • Language Spoken at Home
    Bosnian (44.2%)
    Serbian (26.7%)
    Croatian (17.5%)
    English (6.0%)
    Other (5.7%)
    Of those who speak a language other than English at home, 75.6% speak English fluently.
  • English Proficiency
    Well (75.6%)
    Not Well (23.5%)
  • Diaspora
    Victoria (35.7%)
    New South Wales (30.1%)
    Queensland (12.9%)
    Western Australia (11%)
  • Arrival to Australia
    Prior to 2001 (84.9%)
    2001-2006 (10.6%)
    2007-2011 (2.5%)
Country https://dtbhzdanf36fd.cloudfront.net/countries/76/ba.svg Flag Country Bosnia and Herzegovina